Shipping Policy
WESLAMIC Shipping Policy
At WESLAMIC, we treat every order as an Amanah — a trust. From our hands to yours, we want your smart dhikr rings, Azan clock speakers, and lifestyle products to arrive safely, quickly, and with barakah (blessing) in time.
1. Processing Time
Orders are processed within 2–4 business days after payment confirmation. During Ramadan or Eid seasons, please allow a little extra time as demand is higher.
2. Delivery Time
- Standard Shipping: 7–15 business days (depending on your location).
- Express Shipping: 3–7 business days for most regions.
- Middle East & Asia Priority: We prioritize shipments to Muslim-majority regions to ensure timely delivery during prayer seasons.
3. Shipping Costs
Shipping costs are calculated at checkout based on your address and shipping method. From time to time, we offer free worldwide shipping promotions — keep an eye on our website banners and emails!
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can follow your package’s journey — just like counting dhikr, step by step, until it reaches you.
5. Customs & Duties
Some countries may charge customs fees or import duties. These are the responsibility of the customer. We provide accurate documentation to make the process smooth, Insha’Allah.
6. Delays
While we always strive for on-time delivery, delays may occur due to weather, customs, or courier issues. Please know we are by your side — reach out anytime, and we will assist you.
7. Contact Us
For any shipping concerns or special requests, connect with our team:
Email: service@weslamic.com
Phone: +86 189 2412 8755
✨ Quick FAQ
Q: Do you ship worldwide?
A: Yes, WESLAMIC ships to most countries globally.
Q: Can I get my order before Ramadan?
A: We recommend placing orders at least 3 weeks before Ramadan for standard shipping, or 1 week for express shipping.