Track Your Order

Want to know where your order is? You can check your delivery status in just a few moments. Enter your tracking number below to see the latest progress.

Check Your Order Status

[order-tracking widget / Shopify order-status or AfterShip URL — to be confirmed before launch]

Privacy note: WESLAMIC does not store your order details on this page. When you track an order, your tracking request is handled by our order and carrier tracking systems. For how we handle your data, see our Privacy Policy.

Read our full Privacy Policy.

Where to Find Your Tracking Number

Your tracking number is sent to you by email once your order ships. To find it:

  1. Check the shipping confirmation email from WESLAMIC (it contains your tracking number and a tracking link).

  2. Look in your inbox’s spam or promotions folder if you can’t see it.

  3. Still can’t find it? Contact our team at service@weslamic.com with your order number and we’ll send it to you.

Tips for Tracking

  • Allow time for the first scan. Some carriers need 24–48 hours to register the first tracking update after your order ships. If your status hasn’t changed right away, please check back a little later.

  • Choose the right carrier on the results page. If your tracking number starts with LP, RE, EV, YP or similar, select the carrier “China Post / Yanwen / 4PX” when prompted, so your tracking displays correctly.

  • Cross-border orders take longer. International shipments pass through customs and multiple carriers, which can add time between scans. See our Shipping Policy for estimated delivery times by region.

Common Questions

My tracking number isn’t working yet.

Newly shipped orders can take 24–48 hours to appear in the carrier’s system. If it still isn’t working after 48 hours, contact service@weslamic.com.

My tracking hasn’t updated in several days.

During cross-border transit and customs clearance, there can be gaps between scans. This is normal. If your order appears stuck for an unusually long time, reach out and we’ll investigate for you.

My order says delivered but I haven’t received it.

Please check with members of your household and around your delivery location first, then contact service@weslamic.com so we can help. Lost or misdelivered package handling is covered in our Shipping Policy.

I want to return or exchange my order.

See our Returns & Refunds policy for how to start a return within the 33-day window.

Need More Help?

Our support team is here for you Monday – Friday, 09:00 – 18:00 (GMT+8), and we reply to emails within 24–48 hours on business days.

Barakallah feek — thank you for your patience. We hope your order brings a little more calm to your day.